FAQs
Fragrance Care
How do I make my fragrance last all day?
To enhance scent longevity, ensure skin is well-moisturized before applying. Layering with matching-scent lotions or oils also boosts intensity and lasting power.
Where to Apply Your Jazeel Fragrance?
For the best Jazeel experience, apply fragrance to pulse points like wrists and neck, and spray the back of your neck for a subtle trail. Apply directly to skin without rubbing to let it blend naturally and develop throughout the day.
Does Jazeel only use natural ingredients?
Jazeel crafts its fragrances with the finest natural ingredients. For notes like raspberry or restricted materials, high-quality natural molecules (synthetics) are used to faithfully replicate these elements.
General
What is Jazeel?
Founded in 2018 by Ali Alzaabi in the UAE, Jazeel Perfumes is a top luxury fragrance house, renowned as the world's leading oud brand. It blends traditional Arabian artistry with modern elegance, celebrated for its unique scents and craftsmanship.
What are the benefits of shopping on your site?
Shop the official Jazeel Perfumes store for 100% authentic oud fragrances crafted in the UAE. Enjoy free samples with full-size orders, fast shipping, and dedicated customer support to help you find your perfect scent. Experience Jazeel's luxury and convenience from home.
Do you keep any of my personal information?
Your personal details: name, email, and addresses are securely stored in our database for easy future orders. Credit card info is saved only upon request.
Shipping & Returns
What is your shipping policy?
Shipping is available worldwide. Please allow 2-5 business days of processing time once your order is placed.
How much is shipping?
For orders within the EU, the shipping cost is €15. For international orders, the fee is €25. Additionally, any orders exceeding €500 qualify for free shipping.
What is your return policy?
We accept returns within 7 days of purchase or delivery for items that are unopened, unused, and in their original condition.
Please note that we cannot accept returns or exchanges for Jazeel products purchased from authorized retailers.
Gift Cards
What will the recipient of my E-Gift Card receive?
When purchasing a Jazeel E-Gift Card, an email will be sent to the recipient to inform them of your thoughtful gift. The email will include a link to our website and a unique voucher code, allowing them to explore and enjoy their Jazeel E-Gift Card.
How do I know the recipient received the E-Gift Card?
You will receive a message to your e-mail informing you of the delivery confirmation to the recipient.
How do I redeem my E-Gift Card?
To use your Jazeel E-Gift Card, simply visit our website at www.JazeelPerfumes.com, browse your favorite fragrances, and enter your unique gift card code at checkout in the “Promo Code” field. The amount of your E-Gift Card will be deducted from your total order.
When does my E-Gift Card expire?
Your Jazeel E-Gift Card is valid for one year from the date of purchase.